Corpret Training Manule

Table Of Content 1. WHAT IS EXPECTED OF A crew TRAINER 2. McDonalds conspiracy/Crew Trainer Performance Review 2. THE FOUR abuse METHOD OF TRAINING 3. USING THE TRAINING MODULES 4. HOW TO DO AN interview SOC 5. ON THE FLOOR TRAINING 6. guest SERVICE VS CUSTOMER SATISFACTION 7. SERVICE AND KITCHEN INFORMATION SHEETS 8. STATION TESTS What Is Expected Of A Crew Trainer Crew Trainer Characteristics: Conscientious workers who systematically follow recommended procedures and have high personal standards. (We want corking working habits and attitudes established in our pack through the positively charged examples of our work party trainers.

Aware of what the newfound person needs to have sex and able to communicate it.

Leaders within the crew.

Able to reinforce McDonalds standards.

Job Description: Constantly demonstrated advancement in performing work of stations scheduled during the shift.

Demonstrated proficiency in training crew.

Completes all assigned duties Completes the training of from each one assigned crew member, following each step of the crew trainer system, using a shoulder to shoulder approach.

Determines if the crew person has completed training and is ready to be verified, or, if more(prenominal) practice time is needed.

Communicates this to the Training Manager.

Crew Trainer rating You should be able to answer all these questions: PERFORMANCE OF THE CREW TRAINER Put the traininee at ease, by backing up, macrocosm friendly and introducing your self to new crew.

Be clear in the description of each step, and why it is necessary.

Demonstrate to match the description.

react the questions, completely, and follow up by asking the trainee if they bring in.

Encourage questions, and the attempts of the new crew. (Have patience dont take over) Correct mistakes, and in-force the standards.

Do be sensitive, and understand its hard starting a job at a new place.

Adjust your training to the ability of the crew person, (feel come in the trainee and figure out what will help them learn faster) Be organized, perhaps with...

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