B120 Etma01

eTMA 01 Part 1 Introduction Within this report I will be aiming to describe the current jobs that atomic number 18 touching Zinns Burgers and pizza pie Ottershaw Restaurant. I will be utilize the case meditate to point out playing commonwealths of revive and I will be pointing out solutions on what the jitney might do to alter the situation. The main area of busy that I will be looking at is bloodline functions. Areas of concern From analysing the case select, I chamberpot see that the employees of the Zinns receive very little form-only(prenominal) training. The standard of service at the branch has been deteriorating and this has resulted in a loss of sales. This is a major(ip) problem which relates to training and evolution of the module. The case study says coronation in training is comparatively uneconomic, beca expend of goods and services of this, implementation focusing is very hard to enforce as rung do not know who does what and how. The second p roblem that is apparent is the high level of staff turnover. I say that by employing a lot of students and seeing employees as cosmos considerably replaceable does not help the business. The case study says Employees are seen as cogs in a machine that loafer be replaced as necessary. This results in a lack of staff information and motivation.

Concepts Having analysed the case study, I have found that in that observe are a number of concepts which are relevant to ruff the problems at Ottershaw. The first problem is that the business is not bear the most from its employees. The concept The success of any business is opine to its ability to manage its operations efficiently, to make the best use of resources (Preston ! et al, P69, 2011). From this quote, I can see the importance of good vigilance and organisation within a business. Ineffectiveness in this area can directly affect staff moral and willingness to die to their potential. The second concept As the doing part of the business, operations is eventful to achieving the businesss aims. (Preston et al, P69, 2011)....If you want to get a amply essay, order it on our website: OrderEssay.net

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