Total Quality Managment

TOTAL pure tone MANAGEMENT
TECHNIQUES USED
BY
BMW MOTORS


SUBMITTED TO: SUBMITTED BY:
Prof. Pranay Verma Himanshu Chhabra
FT-10-860

TOTAL QUALITY MANAGEMENT

Definition: Total quality instruction is an integrative school of thought of management for continuously improving the quality of harvest-festivals and transites. 
TQM functions on the  come before that the quality of crossways and processes is the responsibility of everyone who is involved with the creation or phthisis of the products or services offered by an organization. In other words, TQM capitalizes on the involvement of management, workforce, suppliers, and even nodes, in order to meet or exceed customer expectations.



Considering the practices of TQM as discussed in six observational studies, Cua, McKone, and Schroeder (2001) identified the nine common TQM practices as cross-functional product design, process management, supplier quality management, customer involvement, information and feedback, committed leadership,  strategical planning, cross-functional training, and employee involvement.

Importance:

* Product quality: Quality management ensures product quality. Some primary aspects of product quality include: performance, dependableness and durability. Through the use of a quality management program, the caller-up can produce a product that performs according to its utter promises. The will endure normal, everyday use. Use quality management programs to improve the quality of a product and to design bleak products. Six Sigma has a specific component called DFSS (Design for Six Sigma) which is a methodology to build Six Sigma quality into a product or service.

* Customer Satisfaction: Quality management ensures customer satisfaction. Conduct customer satisfaction surveys to understand the qualities of the product distinguished to the customer....If you want to get a full essay, order it on our website: Orderessay



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