Nordstrom

Nordstrom Case Point of View I opted to recognize the point of view of jacklight McMillan, the company president since he has the over-all responsibility and authority of the all Nordstrom Company. Problem Statement What course of action should Jack McMillan take to effectively motivate the companys salespeople to achieve organizational objectives with its rate of flow reward system design. Objectives ➢To feel word the underlying reasons on the dissatisfaction of Nordstrom salespeople ➢To localise the managements responsibility on resolving the current problem ➢To identify and implement proper motivation theory that will opera hat conciliate the case ➢To successfully formulate and implement plan to resolve the current scenario Areas of Consideration To have a better correspondence and analytic thinking of the case in finding the real pay off of the problem, the Root Cause Analysis (RCA) will be used. It is a structured step by step technique that focuses on finding the real cause of a problem and dealing with that, rather than continuing to deal with its symptoms. Root cause analysis is a procedure for ascertaining and analyzing the causes of problems in an effort to determine what rat be done to solve or prevent them.

It is a process to help managers understand problem causes well bountiful to achieve permanent resolution of those problems. The goal of RCA is to find taboo: what happened, why it happened and what can be done to prevent it from chance again. What happened to Nordstrom that lead to the present problem on motivating its salespeople? ➢ around 500 complaints of unfair labor practices were filed by Nordstrom Salespeople against the company Why did Nordstrom Salespeople filed the verbalise allegations? ➢These employees feel that the customers are catered to at the expense of their own operative conditions ➢The current reward, measurement and compensation system oppresses these employees,... If you want to get a full essay, order it on our website: Orderessay

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